Sample of reply inquiry letter

NOVELTY SAFETY EQUIPMENT LTD
14th Floor Shun Koo Building
Aberdeen Hong Kong

8 Oct 2012
Attn: Mr Tim Lee
Manager
Sun Lee Consultancy Ltd
198 Fa Yuen Street
Mongkok
Kowloon
Dear Mr Lee
Enquiry regarding fire extinguishers
Thank you for your enquiry regarding our newly released range of fire extinguishers.
You will see from the enclosed catalogue that the range has been extended to include some highly efficient portable extinguishers for use on construction sites.
We are offering to our existing customers a 15% discount on orders of extinguishers from this new range.
We look forward to your increased order at this discount rate.
Yours sincerely
Silvia Choi
Silvia Choi
Merchandising Manager
Enc. 1

Everlong Batteries ]
171, Choi Hung Road
Hung Hom, Hong Kong
Tel/Fax 2235 2449

8 Oct 2012

Mr J Wong
Purchasing Officer
Fortune Goods
317 Orchard Road
Singapore

Dear Mr Wong
Enquiry about Batteries
Thank you for your letter of Friday, 5 October 2012 regarding making copies of the sample battery you sent us.
I have investigated the situation and found that your specifications are exactly the same as the design of a proprietary camera battery manufactured by